IT support services are an essential part of ensuring the smooth running of any business, no matter the industry you work in. It helps to take the stress and pressure off of you, the company owner, allowing you more time to focus on what it is you do best.
An in-house IT support service can be costly as you’ll need to take on additional staff and, possibly, train them as well. If you outsource this service, you’ll have total peace of mind that your IT will be managed and supported around the clock, without you having to lift a finger. So what do our IT support services involve and how can it benefit your business?
What are IT support services?
Most businesses these days rely heavily on technology, with IT being at the forefront. However, even with the advancements of today, technology still needs supporting and managing to ensure it’s running as efficiently as possible.
Even the most tentative of business owners will end up forgetting passwords, so you need someone on hand who can retrieve your accounts no matter what. The experts here at ICU IT will be able to manage your IT round the clock for your peace of mind. The right IT support will allow you to focus on other aspects of your business, meaning you’ll have even more time to grow and develop your company.
5 benefits of managed IT support services
There are several benefits of having managed IT support services carried out by a third party. This is because there are several different types of IT support available depending on the type and size of your business as well as your individual requirements. We are pleased to offer bespoke IT support, so no one client will be the same. Some of the benefits associated with IT support services are as follows:
1. Helps to optimise your operations
Having a third-party manage your IT support will afford you more time to focus on how you’re going to grow and develop your business, without having to worry about every aspect of your IT – something you heavily rely upon on a daily basis to get the job done.
Your individual departments will then be able to focus purely on their own roles without having to retrain or be given additional responsibilities on top of their existing ones, which could cause them to become stressed. Businesses can be optimised efficiently to ensure businesses are running as smoothly as possible with the implementation of third-party IT support services.
2. It’s more cost-effective for your business
IT support services are available with a wide range of payment plans available. Many clients pay for their third-party IT support services on a monthly basis for complete peace of mind that they’ll be receiving ongoing support.
Not only would this be more cost-effective than re-training existing staff, but it would also be far more affordable when compared to bringing in an entire new workforce and incorporating another department just for the purpose of IT support, which you can get from a third party for a reasonable price.
3. It can be both flexible & supportive, simultaneously
IT support services are flexible in every aspect. This doesn’t just stop at IT support services that are provided and tailored specifically towards your business. No matter the size of your company or the industry you’re in, you’ll be able to count on our IT support services. From a variety of payment plans available to a service that will be bespoke to your business needs, IT support services are incredibly flexible and can be amended to adapt as your business changes.
4. Disaster recovery will just be a click away
It’s imperative that businesses have a disaster recovery plan in place should the worst happen. No company wants to experience any length of downtime, so why let it happen? IT support services allow us to manage your IT around the clock, but that also includes disaster recovery.
If a virus or another type of malware hits your IT systems, then you’ll be compromising any data you’ll have saved. If documents and such things are lost, or if you’ve simply forgotten your passwords, then IT support services will be able to mitigate this entirely.
5. Future-proofing is made far easier with up-to-date software
You can rest assured that you’ll be provided with the most modern, state-of-the-art IT support services, meaning we’ll use some of the latest systems available to be able to make this possible. You won’t have to rely on out of date software or security IT systems if you choose ICU IT for continued IT support services.
ICU IT is proud to provide customers in various locations across the country with specialist IT support services. No matter how small your business might be and no matter the industry you work in, you can rest assured that we’ll be able to help you. For more information about the IT support services we’re pleased to offer, get in touch with a member of our expert, professional team today – we’re always happy to hear from you.
