Managed IT Services in Derby

ICU IT understands that it’s important to make your IT solutions work specifically for you and your business. However, as IT infrastructures become more complex in this modern, digital age, making sure it really does work could end up costing you time, money and resources that could be spent elsewhere within your company.
Managed IT Services

We’re here to assist you through the peaks & troughs

Whether you are looking to migrate or upgrade your existing setup or if you are relocating your business and need a guiding hand to ease the transition, then you will always be able to look to our highly-skilled engineers and technicians at ICU IT to help. We’ll collaborate with you every step of the way to provide you with the best possible managed IT solution for your business.

With this in mind, you can rest assured that we’ll be able to manage as much or as little as you like. With our user-focused approach, we work in partnership with your key, relevant teams to provide a service that’s straightforward and tailored specifically to your needs.

“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore

Managing Director @ QSC Limited

Our Managed IT Services

We’re able to provide our clients with a wide range of different managed IT services throughout Derby to meet your needs and requirements. From external audits and warranty renewals to disaster recovery and network support, you can count on ICU IT to help.
We understand that data is essential to the running of your business. It helps to ensure that your business keeps running as smoothly as possible at all times, no matter what happens. At ICU IT, we can aid in the backup, storage and recovery of your data if anything goes wrong. We will backup your data as often as you need to a secure location and, should the worst happen, we can have you back up and running with minimal downtime.
As part of our managed IT services, we are able to objectively look at your IT systems and plug the gaps. We can ensure that your IT systems are up to date, secure and compliant, therefore reducing the risk to your own data as well as your customers’ data.
Need your professional documents written out in plain English as opposed to being full of jargon? We can take your procedures and make them easy for anyone to understand. This helps your workforce in their roles which, in turn, improves productivity and efficiency throughout your business.
With so many pieces of software and hardware, we know it can be hard to keep track. We will remember to keep all your warranties up to date, ensuring you will always have the support you need. This provides you with complete peace of mind and allows you to get back to what it is you do best – running your business
Need a way to keep track of incidents and service requests? With managed services, we take care of all of your desktop support requirements. We track these requests using the latest technology available which, essentially, aids in keeping your support queries organised. Whether something has gone wrong or you need new hardware or software setting up, we will take care of everything from start to finish.
Keeping your network up and running is vital for your business. We can continually test and troubleshoot your network and perform regular maintenance to make sure you are always connected. With over 21 years of industry knowledge and expertise to draw upon, you can be sure that our highly-qualified team can offer high level support, helping you plan network upgrades and detailed performance analysis in the process.
We know that failing servers can be devastating for your business. We will make sure that you experience minimal downtime and all without affecting your employees and customers. We will reduce the risk to your business and increase the return on your investment (ROI) by keeping your servers humming.
Moving offices can be stressful. Are you relocating because your company is growing, or because you’re looking for a new and exciting way to work? Our managed IT services include sorting out the IT side of things if you relocate. Our dedicated team of experienced professionals are here to make your move as simple, stress free and straightforward as possible.
Looking to get your project off the ground? From concept to completion, we can provide expert guidance to ensure your work is completed and delivered on time and within budget. Whether it’s a big or small scale operation, you can rest assured that managed IT services from ICU IT will help you bring it to fruition.
Are your IT systems outdated, slow and bulky? If so, you’ll need to migrate, update or upgrade them. Sometimes you’re going to need to migrate to a completely different system, update your existing software or upgrade to the newest technology. We will keep you up to date with all the latest technological advances to ensure you are never left behind.

Managed IT Services - We work with your third-party suppliers directly

As a small business, you will more than likely have several different suppliers for your IT infrastructure, from your internet and phone line to your cloud hosting. But don’t worry, we will have them on speed dial. With our Managed IT Services we are able to liaise with suppliers on your behalf in a bid to get the problem sorted as quickly as possible.

Not only are we there for support when problems arise, we will also show you how IT can transform your business and help you plan your future growth. With over 21 years of experience in SME and small business IT support, you can rest assured that the best possible people will be on hand to recommend the right IT systems to you. Throughout all of this, we will keep your budget in mind and, with our fixed rates, budget control will be no problem.

If you’re based in Derby, Stafford, Sheffield, Leicester, South Yorkshire, Nottingham or the surrounding areas, get in touch with us today to see how we can support your company – we’re always happy to hear from you.