Managed IT Services

IT should just work for you. However, as IT infrastructures become more complex, making sure it really does work could end up costing you resources, time, and energy.
Managed IT Services

We are here to assist you through the peaks and troughs

Whether you are looking to migrate or upgrade your existing setup, or you are relocating your business and need a guiding hand to ease the transition. We can work together on all of this and much, much more.

We can manage as much or as little as you like. With our user-focused approach, we work in partnership with your teams to provide a service that’s straightforward and tailored to your needs.

“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore

Managing Director @ QSC Limited

Our Managed Services

These are examples of some of the services that ICU can manage.

Can’t see what you’re looking for? Get in touch to discuss your needs.

Data is essential to the running of your business. To make sure you can run at 100% no matter what happens. At ICU we can aid in the backup, storage and recovery of your data if anything goes wrong.

We will backup your data as often as you need to a secure location, and should the worst happen, we can have you back up and running with minimal downtime.

As part of our managed services, we are able to objectively look at your IT systems, and plug the gaps. We can ensure that your IT systems are up to date, secure and compliant, reducing the risk to your data and your customers’ data.

Need your stuffy documents written out in plain English? We can take your procedures and make them easy for anyone to understand.
With so many pieces of software and hardware, it can be hard to keep track. We will remember to keep all your warranties up to date, ensuring you will always have the support you need.

Need a way to keep track of incidents and service requests? With managed services, we take care of all of your Desktop Support requirements. We track these requests using the latest technology available, keeping your support queries organised.

Whether something has gone wrong, or you need new hardware/software setting up, we will take care of everything from start to finish.

Keeping your network running is vital for your business. We can continually test and troubleshoot your network and perform regular maintenance to make sure you are always connected.

With our years’ of experience we can offer high level support, helping you plan network upgrades and detailed performance analysis.

Failing servers can be devastating for your business. We will make sure that you experience minimal downtime and affect on your employees and customers.

We will reduce the risk to your business and increase the return on your investment by keeping your servers humming.

Moving offices can be stressful. Are you relocating because your company is growing, or because you’re looking for a new and exciting way to work?

Our managed IT services include sorting out the IT side of things if you relocate. Our dedicated team of experienced professionals are here to make your move as simple, stress free and straightforward as possible.

Looking to get your project off the ground? From concept to completion, we can provide expert guidance to ensure your project gets delivered on time and on budget.

Whether it’s a big project or small scale, managed IT services from ICU will help you bring it to fruition.

IT systems outdated, slow and bulky? You need to migrate, update or upgrade!

Sometimes you’re going to need to migrate to a completely different system, update your existing software or upgrade to the newest technology.

We will keep you up to date with all the latest technological advances to ensure you are never left behind.

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