About Us

We have a unique approach to providing customers with a complete, professional and confidential IT support service. We specialise in supporting local businesses with their computing and IT requirements, operating as your own IT department.

Technology is forever changing

So it’s difficult for businesses to keep up. These technologies can assist in improved efficiency and communications, ensuring networks are safe from viruses and intrusion, and provide peace of mind that important data can be recovered in a disaster situation.

Businesses benefit by having their own IT Department available ‘as and when’ required without having to carry the associated overhead. By employing ICU, we can provide you with all of the services available to larger firms.

We are able to offer a number of flexible commercial solutions to your business, often without the requirement for a fixed term contract. We build professional, confidential, trust-based relationships with our customers and rely on our performance and standard of service to secure our future with them.

Our focus is on helping you improve the efficiency of your business, and ensuring your IT systems meets your business needs.

At ICU we work across a variety of industries

Solicitors, patent attorneys, accountants, automotive, manufacturing and many more. We have a vast knowledge and awareness of the latest software and technology on the market alongside sector specific systems.

We understand how difficult it can be when you get put through to someone who doesn’t have a clue. That’s why over 90% of our staff are technical, so you will always speak to someone who can help you out of a tough spot.

About ICU It
“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore

Managing Director @ QSC Limited

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GRAHAM FENTON

FOUNDER AND CONSULTANT

Graham started ICU in 2001, with a vision to bring the high levels of service and resources found.

Within the enterprise sector, to SME sized businesses. This “service is king” ethos which Graham instilled into the business, is as strong today as it was in the beginning.

When Graham isn’t helping to direct the company, he has a strong interest in motor racing and enjoys visiting Silverstone and Donnington race tracks.

Simon Lewsley

Director

Having joined ICU during 2002, Simon progressed in 2012 to running the day to day operations of the business as Director.

When Simon is not helping the team or ICU’s customers, he enjoys Mountain Biking in the local trail centres and is also a member of Carsington Sailing Club, in Derbyshire.

Simon Lewsley

Jonathan Lewsley

Operations Manager

Jon joined ICU in 2010 starting out as a Junior IT System Engineer and has worked his way up to become the Operations Manager for ICU, dealing with the day-to-day running of the engineers. The security elements to business IT are Jon’s speciality. Jon still has clients which he has been supporting ever since he started at ICU.

When Jon isn’t at work, he’s an avid functional strength enthusiast and can often be found doing strongman training.

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Kevin Sandars

Systems Manager

Having joined ICU in October 2015 as a Systems Engineer, Kevin has grown with the business and progressed to the role of Systems Manager. Managing the Service Desk side of the business, Kevin thrives on efficiency and providing exceptional levels of customer service.

Outside of work Kevin is a keen Derby County fan and enjoys a variety of sports (golf, badminton and more) as well as travelling and spending time with his young family.

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