An IT Company with a Difference: Helping Your Business Grow

ICU IT specialises in helping small to medium sized companies reach their true potential through IT. We take the time to understand your business in order to offer bespoke, cost-effective IT solutions.

Below you can find out more about our how we work, which helped us to become one of the leading IT companies in the East Midlands.

Free Consultation - How Do We Begin?

In order to give you the IT system you really need, our company will first take the time to get to know you with a free consultation. Whether you are outgrowing your existing systems or switching from your current IT provider, we will work to establish a plan for how we can help you to transform your business.

At the end of the consultation you will be presented with a thorough scope, roadmap and reporting framework which will detail the plan for your project. Along the way, you will get to experience our company’s technical abilities and the communication skills which we pride ourselves on.

Scope

Your scope is a detailed document put together to clearly explain what we believe the benefits of transformation could be to your business.

It will suggest the potential transformations that ICU IT will help you to implement, as well as including accurate costs and estimated time frames for the entire process.

Roadmap

The roadmap that we present to you is pivotal in helping you to understand your company’s digital transformation. This will visually map out your recommended digital transformation in detail, making it as easy as possible for you and your team to digest.

With the help of the roadmap, you will be able to see exactly when processes will be completed and when. This will enable your business to effectively plan for any necessary preparations.

Reporting Framework

Your framework is what allows you to see the new processes that have been implemented throughout your business. It also and enables you to measure the success of any work that had been carried out.

Clarity is crucial to us as a company, which is why the reporting framework is so essential. We want you to have full visibility of all work undertaken and its impact on your company.

Once you’ve completed our free consultation, we will take you through the next stages of our 5 step process.

You can find out more about our in depth 5 step process HERE, which explains simply how we work towards giving you the IT system that you need.

We are based in Derby but also work with clients in Nottingham, Leicester and across the rest of the East Midlands.

Simply fill out the contact form below or give us a call on 01332513333 to see what we can do for you.

 

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Services

SME IT Support

At ICU IT, we like to think of ourselves as an IT company with a difference. When you choose to work with us, you will immediately be assigned a dedicated Customer Manager who will strive to deal with any problems as soon as possible.

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Business Continuity

Unfortunately, sometimes disasters strike our businesses. But, with a continuity plan from ICU IT, you can be as prepared as possible for such an event. So, that even if the worst happens, your business can bounce back in no time.

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IT Consultancy

As an IT company, we take the time to fully understand your business and its needs. This allows us to provide solutions which aren’t just up-to-date, but which are perfectly tailored to your industry and market level. With this kind of support, your business will be able to flourish.

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Managed Services

Our personalised approach to IT services means that we can provide as much or as little support as you need. Our expert team will work hard to create a solution that is perfectly suited to your business’ needs.

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Planned Preventative Maintenance

With planned preventative measures from ICU IT, you can rest happy knowing that your services, equipment and networks will always be functioning correctly. We will also ensure that everything is as secure as possible and regularly backed-up to keep your data safe.

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Hosting & Cloud Services

Our team will work closely with you to design a service which fits you and your business’ needs perfectly. There’s no such thing as a one-size-fits-all solution to cloud and hosting services, which is why we dedicate ourselves to creating the right solution for you.  

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