An IT Company with a Difference: Helping Your Business Grow

ICU IT specialises in helping small to medium sized companies reach their true potential through IT. We take the time to understand your business in order to offer bespoke, cost-effective IT solutions.

Below you can find out more about our how we work, which helped us to become one of the leading IT companies in the East Midlands.

IT Consultant

Free Consultation - How Do We Begin?

In order to give you the IT system you really need, our company will first take the time to get to know you with a free consultation. Whether you are outgrowing your existing systems or switching from your current IT provider, we will work to establish a plan for how we can help you to transform your business.

At the end of the consultation you will be presented with a thorough scope, roadmap and reporting framework which will detail the plan for your project. Along the way, you will get to experience our company’s technical abilities and the communication skills which we pride ourselves on.

Scope

Your scope is a detailed document put together to clearly explain what we believe the benefits of transformation could be to your business.

It will suggest the potential transformations that ICU IT will help you to implement, as well as including accurate costs and estimated time frames for the entire process.

IT Scope
IT Services Roadmap

Roadmap

The roadmap that we present to you is pivotal in helping you to understand your company’s digital transformation. This will visually map out your recommended digital transformation in detail, making it as easy as possible for you and your team to digest.

With the help of the roadmap, you will be able to see exactly when processes will be completed and when. This will enable your business to effectively plan for any necessary preparations.

reporting Framework

Your framework is what allows you to see the new processes that have been implemented throughout your business. It also and enables you to measure the success of any work that had been carried out.

Clarity is crucial to us as a company, which is why the reporting framework is so essential. We want you to have full visibility of all work undertaken and its impact on your company.

reporting

what Next?

Once you’ve completed our free consultation, we will take you through the next stages of our 5 step process.

You can find out more about our in depth 5 step process HERE, which explains simply how we work towards giving you the IT system that you need.

We are based in Derby but also work with clients in Nottingham, Leicester and across the rest of the East Midlands.

Simply fill out the contact form below or give us a call on 01332 513 333 to see what we can do for you.

Our Services

SME IT Support

At ICU IT, we pride ourselves on doing IT support a little differently. When you come to us, you will be assigned a dedicated Customer Manager who will deal with your issues straight away.

SME IT Support

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Business Continuity

Whether it’s man-made, or a natural disaster, a good continuity plan will have you back to “business as usual”, even if the worst happens. We will build a tailored plan to strengthen where you are most vulnerable, preventing any future IT disaster.

Business Continuity

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IT Consultancy

At ICU IT, we pride ourselves on doing IT support a little differently. When you come to us, you will be assigned a dedicated Customer Manager who will deal with your issues straight away.

IT Consultancy

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Managed IT Services

At ICU IT we can manage as much or as little as you like. Our user-focused approach means that we work closely with you to provide a service that is straightforward and tailored exactly to fit your needs.

Managed IT Services

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Planned Preventative Maintenance

Prevention really is the best cure, which is why we offer comprehensive Planned Preventative Maintenance schedules for your business. This service ensures that your servers, equipment and networks are fault-free, secure and regularly backed-up.

Planned Preventative Maintenance

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Hosting & Cloud Services

When it comes to the cloud, we don’t believe there’s a one-size-fits-all solution. The needs of each business will differ depending on what you need the cloud to do for you. This is why, as part of our Hosting & Cloud Services, we come up with a solution specifically tailored to your business and its needs.

Hosting & Cloud Services

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