IT Maintenance Services in Derby

Prevention really is the best cure when it comes to IT issues. With the planned preventive IT maintenance (PPM, for short) schedules we have available here at ICU IT in Derby, you can rest assured that your servers, equipment and networks will be completely fault-free, secure and regularly backed-up indefinitely. Keeping your systems available and running as smoothly as possible is our number one priority.
Planned Preventative Measures

PPM is the opposite of reactive maintenance

When your IT goes wrong, especially if it comes out of the blue, and you’re unprepared, it can wreak havoc on your business. Unplanned repairs can be extremely costly, not to mention the losses and inconvenience of indefinite downtime. This is known as reactive maintenance, but it’s impossible to budget for, has high overall costs and causes expensive downtimes for any type of business.

Planned preventative IT maintenance, on the other hand, delivered to you by our highly-skilled IT engineers and technicians, aims to identify any potential problems before they occur and keep things ticking along nicely at all times.

“Their onsite visits are always a pleasure and very unobtrusive. Our systems engineer always arranges maintenance visits to suit us and is very efficient. Any equipment acquired is of good quality at a good price. I have every confidence that ICU have our company’s best interests at heart and would strongly recommend their services.”

Jude Parry

Head of Centre & Director @ Bottle Green Training

How does IT maintenance work at ICU?

We employ remote monitoring systems so we can always ensure your IT is working properly. If, for whatever reason, it’s no longer operating as it should, our team will be immediately alerted.

This allows us to discover issues even before you do and respond to them quickly – this is all possible thanks to our committed team who work tirelessly around the clock to serve our clients throughout Derby as well as Nottingham, Sheffield, Stafford, Derby, Leicster, South Yorkshire and the surrounding areas.

As well as this, we have a schedule of PPM visits that enable us to look at everything on-site and make sure everything’s working as it should. This tailored IT maintenance programme gives you the confidence you need to go about your business, completely worry-free.

What do PPM visits involve?

Alongside the remote monitoring we mentioned earlier, our preventative maintenance visits carry out all of the necessary checks and measures to keep your IT systems up and running. For example, we will work to do the following things as thoroughly as possible:
  • Check your systems
  • Ensure virus protection is in place at all times
  • Looking to see whether or not firewall software requires any updates

Making sure that all of the aforementioned things are updated and in place helps to keep your business and your IT systems protected from viruses, attacks and software security bugs or vulnerabilities.

As well as this, we’ll also make sure that all your data is backed-up regularly and that your equipment, networks and servers are free from faults. With PPM from ICU IT, you can rest assured that everything’s in hand.

Keep things running fault free

PPM is a cost-effective way to monitor and maintain every aspect of your IT in order to prevent any system failures. But don’t worry, our PPM schedule is implemented outside of your peak business hours.

This allows our fully-qualified team to complete business continuity. We’ll be sure to discuss important aspects of your IT with you in order to find convenient times to carry out your IT maintenance. This ensures that your business doesn’t face any disruption.


Get in touch to see how we can help you.

ICU IT are pleased to provide clients throughout Nottingham, Sheffield, Leicster, South Yorkshire, Stafford and the Midlands with sterling IT maintenance services that you can trust. For more information about how we can help you today, get in touch with a member of our expert team – we’re always happy to hear from you.

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