How Can We Help?

ICU IT have been providing sterling IT services and bespoke solutions to clients throughout Nottingham, Derby, Leicester, South Yorkshire, Sheffield, Stafford and the surrounding areas for over 23 years. Having established ourselves in 2001, you can rest assured that, in that time, we have acquired a wealth of industry knowledge and expertise that we regularly draw upon to provide our clients with the best possible service every single time.
IT Consultant

Business transformation services from ICU IT

Often, it will be a specific problem that shines the spotlight on your current IT systems, software and processes. By planning your transformation with ICU IT by way of modern, tailored IT services, you can avoid a hasty decision that may cause problems further down the line, therefore saving you time and making you money in the process.

Together, we can assess your current technology and provide a tailored solution to fill the gaps and integrate your IT systems. We keep our ear to the ground for news and usage of the latest technology and software, so we can guide you in making an informed choice when you need it most.

The key to a successful transformation is having a clear strategy and defined objectives with integrated individual technologies (cloud, mobile, social etc), something which is evident in thriving businesses. The look and feel should be seamless and intuitive for all users in order to make their experience as smooth as possible.

Stay one step ahead with the latest technology and software when you choose ICU IT. Our team of highly-qualified experts will help you understand the best use of IT within your company in order to help you reach your individual business goals. We will take into account your budget and the right time to change the way your IT systems work – this is where our bespoke IT solutions come in.

Business growth services available from ICU IT

Most businesses are created out of a passion or talent for doing something. We are guessing IT infrastructures weren’t the spark, so why spend time thinking about them now? In fact, IT can help minimise the costs and maximise profitability, sales, income and, ultimately, your growth, in ways that other aspects of your business cannot.

By knowing both your strengths and your weaknesses, our highly-skilled team of IT specialists will be able to help you spend more time doing the things you love and less time doing the things you don’t. We will partner up and collaborate with you. This allows us to get to know your strengths and weaknesses in a bid to provide the IT services you need to grow your business.

IT Scope
IT Services Roadmap

Strategic Review

It takes a lot to run a business, probably more than you ever anticipated. Suddenly you are dealing with tax, human resources and even those who supply your milk and tea bags. As such, you’d be forgiven for letting a review of IT slide down your list of priorities.

We think it’s extremely useful for your business to look beyond the daily routine and check the map once in a while. We will timetable IT reviews to fit your needs and help you keep heading in the right direction, all without being overtaken by the competition.

We will prepare jargon-free data for every meeting, based solely on agreed targets that your business has. Together, we will compare where you are now and what the future looks like for your company. This then helps us to adapt the IT strategy seamlessly to the needs and requirements of your business which, subsequently, will allow you to achieve your business goals.

Our 5 Step Process

We use this process with all of our clients who come onboard with us. We work tirelessly around the clock to create a plan for meeting your IT needs as quickly and as effectively as possible. Often, this is carried out alongside upgrading systems and implementing new technology, IT systems and IT processes.

Step 1

Assess the Situation

Our dedicated team will get to know your business inside and out. Our findings will then be fully-assessed and a report will be presented to you. This report will contain our thoughts about the IT systems you already have and how it’s configured. You can rest assured that the report we give you will be completely jargon-free and easy to understand.

We will then advise you on what the next steps should be regarding new IT systems, processes and software in order to bring your business into the 21st century and set you apart from your competitors. It’s important to note that this assessment is covered by our free consultation period.

Step 2


After you have received our report, we will meet to discuss our recommendations and agree a plan of action. Your action plan is unique, so it will look a little different for every business we work with. This is the stage you can rely on us to prioritise, schedule and execute the outlined tasks.
Immediate priorities might include:
  • Boosting your data protection
  • Basic disaster recovery
  • Migrating you digitally
  • Migrating your physically
We work to suit your pace and always with your budget taken into consideration.

Step 3

Remote Support Solution

This is an essential tool to help us fix your issues and provide maintenance seamlessly. We will set up access to your network and technology so we can connect immediately should anything go wrong.

Sometimes fixing your issues before they have even had a chance to cause you any problems. This gives our clients throughout Derby, Nottingham, Sheffield, Stafford and the surrounding areas complete peace of mind as they’ll know that their data and information is protected at all times.

Step 4

Support and Maintenance

One of our dedicated points of contact will take responsibility for liaising with your key, relevant team members. Once the high-priority issues raised in step one are resolved, we will move on to creating a plan for support and maintenance that fits your business needs. Planned preventative maintenance reduces user issues and disaster risk. At ICU IT, we have a proven track record of delivering exactly what you need to keep your business flowing.

Step 5

Growth and Transformation

We will continue to work in partnership with you to scale your business and reach your goals. We will help you utilise IT to build on your strengths, improve time management and explore new revenue streams. We will help keep you ahead of the competition and adapt your strategy to meet market demands in real time.
“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore

Managing Director @ QSC Limited

How We Can Help Your Business

If you would like more information about what we do here at ICU IT, you can get in touch with a member of our professional, knowledgeable team at a time to suit you – we’re always happy to hear from you.

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