IT Support In Plain English

Transforming IT systems since 2001

Full range of IT services

Fixed rates to help you budget

A dedicated point of contact

Free consultation period

We care about your IT needs

With a proven track record of helping to grow and transform businesses, ICU IT offers a wide range of IT support services throughout Derby and the surrounding areas. Whether you require implementation of a one off project, or continued support, we are here to help with a selection of services tailored to suit your business.

We’ll explain your IT support options in plain English and make sure you are kept in the loop every step of the way.

Aiming to prevent IT problems ever happening

The team at ICU IT assesses your current IT processes to evaluate where they could be improved, before working with you to generate a plan for the future of your IT services.

Our friendly experts provide are there to ensure your business keeps running smoothly and thriving. Thanks to their years of experience in the industry, you can rest assured that you will receive the best possible service every time.

Our Services

SME IT Support

At ICU IT, we pride ourselves on doing IT support a little differently. When you come to us, you will be assigned a dedicated Customer Manager who will deal with your issues straight away.

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Business Continuity

Whether it’s man-made, or a natural disaster, a good continuity plan will have you back to “business as usual”, even if the worst happens. We will build a tailored plan to strengthen where you are most vulnerable, preventing any future IT disaster.

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IT Consultancy

Our IT consultants will take the time to understand your market and requirements, so that your IT systems are not only up to date, but that they are also the most-suited to your business needs. This will allow for your business to grow and flourish with the best possible IT services on its side.

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Managed Services

At ICU IT we can manage as much or as little as you like. Our user-focused approach means that we work closely with you to provide a service that is straightforward and tailored exactly to fit your needs.

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Planned Preventative Maintenance

Prevention really is the best cure, which is why we offer comprehensive Planned Preventative Maintenance schedules for your business. This service ensures that your servers, equipment and networks are fault-free, secure and regularly backed-up.

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Hosting & Cloud Services

When it comes to the cloud, we don’t believe there’s a one-size-fits-all solution. The needs of each business will differ depending on what you need the cloud to do for you. This is why, as part of our Hosting & Cloud Services, we come up with a solution specifically tailored to your business and its needs.

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Reasons To Work With ICU

Speed

30 minute typical resolution time

Direct

We deal with your third party suppliers, so you don’t have to

Control

We remotely monitor and fix problems before they create issues

Simple

Plain English without the jargon

Expert

Over 17 years' experience

Aware

Latest technology and software knowledge

Budget

Fixed rates and streamlined solutions

“Extremely helpful, knowledgeable and always attend ASAP if required. They always explore the most cost-effective options and we wouldn't hesitate to recommend ICU to any business”

Vicki RiddellFinancial Controller @ Bell Equipment UK

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