“We couldn’t be happier than to have ICU as our IT support. The guys are extremely helpful, knowledgeable and always attend ASAP if required. They also always explore the most cost-effective options and we wouldn’t hesitate to recommend ICU to any business”.

Joanne Waghorn

“We have been using the services of ICU for over 10 years. During this time, they have built and maintained a robust, efficient and up to date IT system that is very specific to our individual needs. There is always someone available for assistance and advice and they have ensured we are continuously fully operational. All of the team are extremely approachable and never make us feel silly when we cannot do something. Their onsite visits are always a pleasure and very unobtrusive. Our systems engineer always arranges maintenance visits to suit us and is very efficient. Any equipment acquired is of good quality at a good price.

I have every confidence that ICU have our company’s best interests at heart and would strongly recommend their services.”

Jude Parry

“When looking for a new IT support contractor we were seeking a partner that could support our medium size charity. We found this in ICU who over the past two years have become an essential part of our operation. As well as good value for money, excellent quality service and expert staff we know that ICU support our aims and recognise the challenges we face within the voluntary sector.

ICU have become a trusted partner and adviser, flexible and accommodating to our needs as well as being proactive to help us drive efficiencies through the organisation.”

Chloe Doxey

“ICU have been and continue to be a valued Supplier and Business Partner to Euro Business Services.

ICU have been working with us since 2006 continually updating and improving our IT Department and working closely with us implementing and keeping our systems up to date with new legislation and hardware in order to allow the smooth and efficient running of our Business.

It is not easy in the current and ever-changing climate of fraudulent emails and scams to keep up to date in order to avoid major disruptions to internet and computer breakdowns and ICU have always been one phone call or email away from any kind of assistance we ever need.

I would not hesitate in recommending their services in the field of Computer Hardware/Software and Support of all IT related issues especially with the current GDPR Compliance requirements.”

Iliane Edson

“Since working with ICU we have been immediately struck by the professionalism and efficiency of their service, whether that be returning our calls promptly, quick response to any issues in person or by remote access, but above all we have been impressed by the clarity of their offering. They walk you through the options, explain and answer any questions until we are clear about the IT choices available to us. This is then followed up in writing setting out a clear schedule of work to be carried out with costings and breakdown of labour and equipment needed.

Everything they have promised, they have delivered on and we are extremely grateful for all the efforts of the ICU team”

Paul Forde

“From our initial contact with ICU through to present day, we couldn’t help but be impressed with the outstanding service and dedication to ensuring that out IT requirements were met. The ‘can do attitude’ phrase is frequently over used and over played; nonetheless, in the case of ICU this absolutely the case. The level of customer service goes above and beyond and our queries are resolved at the earliest opportunity and with the minimum amount of disruption. It is fair to say that the team at ICU have become an integrated part of our business and I would highly recommend them to any company looking for robust and responsive IT support.”

Adi Radford

“During the last 12 years of working with ICU IT, they have helped me align my IT systems to my business growth plan and remain invaluable to my operation.

Having undergone a rapid growth phase in our business, ICU have helped keep our IT costs under control, and indeed have used the opportunity to streamline many of our legacy processes. ICU are viewed as a trusted Department within our business yet remain very professional at all times. They ensure that any disruptive works are undertaken outside of business hours, ensuring our operational efficiency is maximised, and I find it reassuring that I have a partner in ICU that really cares about our business.”

Nick Heap

“ICU have been integral in supporting QSC and provide us with an exceptional level of service. Fast responding and willing to help with any issue promptly. With ICU’s guidance and knowledge, we are now GDPR complaint.

With regular budget review meetings we plan together how we can move forward ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Ashley Moore

“We have been using ICU for over 5 years and during that time they have migrated our entire system, stage by stage and with little disruption and minimal downtime. Projects were planned around our business needs and ICU have now given us the foundation, structure and flexibility to enable the business to grow. With regular review meetings we plan together how we can move forward, ensuring we are always within our budgets set whilst at the same time constantly improving our I.T.”

Craig Briddon