Our team at ICU IT know and understand that utilising the latest technology is crucial to keeping your business up-to-date. Without it, you could find yourself falling behind your competitors. When it comes to staying ahead of the game, old computers that can only run clunky software just won’t cut it in this ever-advancing digital age.
If you’re wondering whether or not your IT systems are up to date, then don’t worry, because this is where our IT consultancy service comes in. Our highly-skilled team of IT engineers and technicians will assess your current business technology in a bid to identify potential areas for development. Your company will then be supported in making any suggested updates to your IT systems.
The suggestions we make will be chosen based on the industry you work in (because it might require extra or more advanced security systems), the size of your workforce and what it is you, personally, want to achieve.
The systems and processes we recommend will work to increase productivity and efficiency throughout your business, which, in turn, will help to cut costs and ensure tasks are completed in a timely manner.
Ashley Moore
Managing Director @ QSC Limited
The team at ICU IT don’t believe in change for the sake of it, however, we do believe that there is always a smarter way to work and we strive to ensure that your business is always future-ready.
Throughout the consultancy process, we are committed to supporting and guiding you through the process, helping you and your team to embrace new technology that’s been specifically tailored to your individual business needs and requirements.
We take the time to understand your specific market, industry and your specific goals and requirements. This ensures that, not only are your IT systems up-to-date, but that you are operating on the best possible technology for your business.
We provide effective IT consultancy services, whilst always communicating in plain English so that you know what is going on every step of the way – we will never use jargon when explaining processes and results to you.
ICU IT has a robust, set and highly-proven way of working. As such, this allows our customers to successfully achieve their goals and continue to thrive. It’s important to note that, before any action is taken, our fully-qualified IT engineers and technicians will dedicate time solely to getting to know your business.
Fully understanding your industry, market level and business needs will enable us to provide the best, bespoke IT consultancy service for you. We will then assess any current IT systems, processes and software in place to ensure we are aware of how they are configured. This will include a full audit of everything, from your servers to your security.
Once this is complete, we will present you with a jargon-free report, complete with recommendations for moving forward. After you have received our report, we will look forward to meeting with you in order to discuss our recommendations and agree upon a plan of action. At this stage we will prioritise certain tasks and schedule work before our expert team begins to carry them out.
Our five-step process is as follows:
We will get to know your business and fully assess the IT systems, software and processes you have currently and how it’s been configured, whether it was done in-house or elsewhere. This will involve a complete audit of everything, from your servers to your security and everything in between.
Our fully-qualified team will endeavour to provide you with a jargon-free report, together with any recommendations that would have been directly tailored to your individual business needs and requirements. This assessment is covered by our free consultation period.
After you have received our report, we will then look to meet with you in a bid to discuss our recommendations and agree a detailed plan of action. Your plan is unique to you and your company, meaning every client we have will have their own, bespoke action plan that works for them.
This is the stage where you can completely rely on us to prioritise, schedule and carry out the work on your behalf, allowing you to get back to what it is you do best. It’s also important to note that we perform assigned tasks to suit your pace and always with your budget in mind.
Immediate priorities might include:
A dedicated point of contact will be assigned to you and they will then take responsibility for liaising with your key team members. Once the high-priority issues have been raised and resolved , we will then move on to creating a plan for support and maintenance that fits your business.
Planned Preventative Maintenance (PPM) reduces user issues and disaster risk. ICU IT has a proven track record of delivering exactly what you need to keep your business running as smoothly as possible whilst also aiding in its overall growth and development – all of which are key to company success.
We will continue to work in partnership with you to scale your business and help you to reach your company goals. Our specialist IT team will work to ensure you’re ahead of the competition and adapt your strategy to meet market demands. We will also make sure that you’re able to effortlessly utilise the IT systems, processes and software we implement at all times, therefore enabling you to:
After implementing the plan of action, ICU IT continues to work in partnership with you in order for your business to grow and for individual goals to be met. When you choose ICU IT, you will get a designated Customer Manager assigned to your case.
Your Customer Manager is completely dedicated to keeping you up-to-date with the latest technology and IT news. As such, you can rest assured that you will receive weekly updates on relevant information, such as the aforementioned, accompanied by recommendations and, possibly, implementation of new IT systems, software and processes. implementation.
If your business is based in Derby, Nottingham, Leicester, Stafford, Sheffield, or other towns and cities across the Midlands & South Yorkshire, then get in touch with a member of our professional, knowledgeable IT team today – we’re always happy to hear from you.
ICUIT
Gleneagles House
South Entrance
Vernon Gate
Derby
Derbyshire
DE1 1UP
© 2020 ICUIT.
