Careers

Are you looking to further your career in IT? Do you want to work for a company which is small enough for you to matter, but big enough to ensure you can develop and progress? If so then ICU IT could be the company for you!

IT Systems Engineer

We are pleased to have the scope to offer a position of IT Systems Engineer. The role is Midlands based and predominantly in Derby, although there may be opportunities to go further afield.

All candidates should not only meet the below requirements, but also have the desire to take their abilities and knowledge to the next level always striving to improve.

Roles and responsibilities:

Providing customers with remote technical support
Visiting customer sites to complete IT service requests
Ensuring all actions are logged and managed via the IT helpdesk
Prioritising and managing your own workload to ensure the most effective customer service is provided
Proactively monitoring, error logging, fault tracking and problem management to ensure optimum service availability
Managing fundamental IT processes such as starters / leavers, asset tracking and service provisioning

Required attributes or experience:

1 to 3 years’ experience in an IT role
Full UK driving license and access to a vehicle
Great communication / customer service skills both verbally and written
Excellent attention to detail
Good logic and problem-solving abilities
Ability to work well under pressure both autonomously and as part of a team
Genuine interest in IT

Desirable attributes or experience:

1st line or 2nd line IT support experience
Networking experience with an understanding of WAN/LAN/WLAN, routing, NAT, network diagnostics
Windows Server (2022 / 2019 / 2016 / 2012 R2 / 2012) experience with an understanding of DHCP, DNS, Group Policy, RRAS
Exchange Server (2016 / 2013)
Office 365

Salary – Dependant on experience.

Please send a copy of your CV to careers@icuit.co.uk to be considered for this role, or submit your CV below.

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If you are interested in working for an IT provider doing things differently, send us a message!

Careers

IT Systems Engineer

Roles and responsibilities:

Required attributes or experience:

Desirable attributes or experience:

Send Us Your CV

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