An IT Company with a Difference: Helping Your Business Grow

Here at ICU IT, we’re proud to have a highly-skilled team who specialise in helping small to medium sized companies reach their true potential through the right IT systems, software and processes.

You can rest assured that, when choosing ICU IT, we will take the time to understand your business in order to offer our clients bespoke, cost-effective IT solutions that have been expertly tailored to your individual business needs.

Find out more about what we do and how we support our customers below. As one of the leading IT companies in the East Midlands, you’ll always have peace of mind that you’re in good hands with our dedicated team of IT engineers and technicians.

Our Services

SME IT Support

At ICU IT, we pride ourselves on doing IT support a little differently. When you come to us, you will be assigned a dedicated Customer Manager who will deal with your issues straight away.

SME IT Support

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Business Continuity

Whether it’s man-made, or a natural disaster, a good continuity plan will have you back to “business as usual”, even if the worst happens. We will build a tailored plan to strengthen where you are most vulnerable, preventing any future IT disaster.

Business Continuity

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IT Consultancy

At ICU IT, we pride ourselves on doing IT support a little differently. When you come to us, you will be assigned a dedicated Customer Manager who will deal with your issues straight away.

IT Consultancy

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Managed IT Services

At ICU IT we can manage as much or as little as you like. Our user-focused approach means that we work closely with you to provide a service that is straightforward and tailored exactly to fit your needs.

Managed IT Services

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Planned Preventative Maintenance

Prevention really is the best cure, which is why we offer comprehensive Planned Preventative Maintenance schedules for your business. This service ensures that your servers, equipment and networks are fault-free, secure and regularly backed-up.

Planned Preventative Maintenance

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Hosting & Cloud Services

When it comes to the cloud, we don’t believe there’s a one-size-fits-all solution. The needs of each business will differ depending on what you need the cloud to do for you. This is why, as part of our Hosting & Cloud Services, we come up with a solution specifically tailored to your business and its needs.

Hosting & Cloud Services

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IT Consultant

Free Consultation - How Do We Begin?

In order to provide you with the IT systems for you that work specifically for your business, our company will first take the time to get to know you with a free consultation. Whether you are outgrowing your existing systems, have made the decision to switch from your current IT provider or would rather outsource your IT maintenance, IT support, cyber security and/or IT systems instead of having it in-house, then you can count on us to establish a plan that’ll detail how we can help you to transform your business through IT systems, software and processes.

At the end of your free IT consultation, you will be presented with a thorough scope, roadmap and reporting framework which will detail the plan for the way forward. Along the way, you will get to experience our company’s technical abilities and the communication skills which we pride ourselves on.

Scope - what are the benefits of IT transformation for your business?

The right IT systems will help to boost productivity and efficiency throughout your company and so you’ll find that your employees will find IT transformation extremely advantageous.

The benefits of IT transformation for your business include:

  • Being provided with accurate costs to enable you to budget accordingly
  • Being given estimated time frames for the entire process, from start to finish
  • Being kept in the loop throughout the process, all without unexpected or hidden costs to deal with
IT Scope
IT Services Roadmap

Roadmap - understand your digital transformation process

The roadmap that we present to you is pivotal in helping you to understand your company’s digital transformation and how it can help you in the long term as well as right now. As the name would suggest, this will visually ‘map out’ your recommended digital transformation in complete detail, making it as easy as possible for you and your team to digest.

With the help of the roadmap we’ll present to you, you will be able to see exactly what our processes entail and when they will be completed. This will then enable your business to effectively plan for any necessary preparations.

Reporting framework - see new processes as & when they’re implemented

Your framework is what allows you to see the new processes that have been implemented throughout your business. It also enables you to measure the success of any work that has been carried out by our fully-qualified team.

ICU IT believes that clarity is absolutely crucial when carrying out our work. This is why the reporting framework is so essential to what we do. Our highly-qualified team wants you to have full and complete visibility of all work undertaken by us, together with its overall impact on your company.

If you would like further information about how we can help you today, or to book your free consultation with us, then get in touch with a member of our highly-committed team – we endeavour to help clients based in Nottingham, Derby, Leicester, Sheffield, South Yorkshire, Stafford and the surrounding areas.

reporting

what Next?

Once you’ve completed our free consultation, we will take you through the next stages of our 5 step process.

You can find out more about our in depth 5 step process HERE, which explains simply how we work towards giving you the IT system that you need.

We are based in Derby but also work with clients in Nottingham, Leicester and across the rest of the East Midlands.

Simply fill out the contact form below or give us a call on 01332 513 333 to see what we can do for you.

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