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Manufacturing

Manufacturing IT software

How we work with companies in the manufacturing sector

According to manufacturing statistics, the UK is currently the 11th largest manufacturing nation in the world*. As a key component for national economic growth, having reliable IT systems and software is essential for the success of manufacturing businesses.

At ICU we have more than 13 years of experience and expertise to assure businesses achieve their objectives.

Running a manufacturing business can be very demanding with ever changing trends. Innovative ways of solving IT problems are crucial for business success within a global context.

Alongside maintaining day-to-day IT systems we also specialise in working with the following industry specific software:

  • Steel and metal service centre software such as Invera eStelplan and Stelplan
  • Software predominantly aimed at sub-contract engineering environment and customer build manufacturer, such as Red Thorn
  • CAD (computer aided design) products such as Autocad
  • Espirit
  • CNC (Cambridge Numerical Controls) plate processing
  • Cutting machine networking

We aim to solve your IT issues remotely within 30 minutes of you giving us a call. If we are unable to resolve an issue over the phone we will visit you on site. We value our customer relationships and aim to ensure our clients are always satisfied.

For more details, take a look at our complete IT service plan:

The ICU philosophy is based on a 5-stage plan which covers everything from the initial consultation and condition survey, to a planned maintenance program, support services and ongoing IT development. The 5 stages are as follows:

Stage 1 – Condition Survey

Stage 2 – Discuss and Agree Remedial Work Action Plan and Implement

Stage 3 – Implement Remote Access Solution for Support

Stage 4 – Agree and Commence Maintenance and Support Plan

Stage 5 – Future Development

This staged approach gives ICU the opportunity to identify any risk within your business and create a robust plan to deal with it before implementing a maintenance schedule to support ongoing activity.

There can often be a number of different internal and external stakeholders invested in a firm’s IT systems and this can potentially cause issues further down the line. ICU are happy to work with third party suppliers (BT, Virgin, etc.) to ensure all elements of your IT systems are completely secure and supported for the future growth of your business.

For more information on any of these services or to discuss your firms IT needs specifically, contact us now to speak to one of our experienced team.

To keep up to date with the latest IT news and developments, read our blog.

* http://www.themanufacturer.com/uk-manufacturing-statistics/

 

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Friar Gate Studios, Ford Street, Derby. DE1 1EE
Call: 01332 513333