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Automotive

Automotive IT software

How we work with the automotive industry

The automotive industry is a sector where efficient systems and software are a crucial part of the business. It is a sector that requires efficient communication between different departments in order to get the work done.

ICU know how important it is to act fast in a crisis to maintain productivity, business performance and manufacturing processes. The work undertaken in the automotive sector can soon become impossible to accomplish without crucial systems, such as Bodyshop software – Audatex and Emacs. Other types of software we have working knowledge and experience of are:

  • Dealership Management Systems such as Kerridge / ADP Autoline
  • Manufacturer specific in-car technology systems such as Peugeot Connect

We at ICU will help you prepare for the future and be there for you when your systems and software fails. We find it crucial to build long-lasting relationships with our customers based on trust and reliability. Our customers can feel confident that we will be there to help and support them when problems escalate and they need us the most.

We are able to solve most of the issues remotely in a timely manner. However, we will also be happy visiting you on site if the worst comes to the worst. Our 13+ years of experience has given us a great knowledge of many different sectors and their different business needs.

For more details, take a look at our complete IT service plan:

The ICU philosophy is based on a 5-stage plan which covers everything from the initial consultation and condition survey, to a planned maintenance program, support services and ongoing IT development. The 5 stages are as follows:

Stage 1 – Condition Survey

Stage 2 – Discuss and Agree Remedial Work Action Plan and Implement

Stage 3 – Implement Remote Access Solution for Support

Stage 4 – Agree and Commence Maintenance and Support Plan

Stage 5 – Future Development

This staged approach gives ICU the opportunity to identify any risk within your business and create a robust plan to deal with it before implementing a maintenance schedule to support ongoing activity.

There can often be a number of different internal and external stakeholders invested in a firm’s IT systems and this can potentially cause issues further down the line. ICU are happy to work with third party suppliers (BT, Virgin, etc.) to ensure all elements of your IT systems are completely secure and supported for the future growth of your business.

For more information on any of these services or to discuss your firms IT needs specifically, contact us now to speak to one of our experienced team.

To keep up to date with the latest IT news and developments, read our blog.

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Derby Office
Friar Gate Studios, Ford Street, Derby. DE1 1EE
Call: 01332 513333