Call: 01332 513333


Man analyzing financial data and charts on computer screen

How we work with accountancy firms

Compliance and mitigating risk is the key for Accountants when it comes to IT systems and software. Having a reliable IT support company on hand to deal with any issues you can’t resolve in-house is a weight off any Accountants mind.

ICU’s unique approach to supporting accountancy IT systems and software such as Sage, Exchequer, Relate PMS and Bacstel IP means you are in safe hands.

This approach includes:

  • Implementing new systems
  • Supporting existing systems
  • Ensuring data protection and security  
  • Preventative maintenance

Experienced on-hand support gives you the safety net to go about your daily business knowing you can call on ICU should anything unforeseen happen.

We have more than 13 years of experience supporting IT systems across different sectors which means we know the IT industries best practice and can guide your firm, keeping you up to date with the latest processes.

In order to ensure things don’t go horribly wrong, we implement services such as disaster recovery and planned preventative maintenance.

For more details, take a look at our complete IT service plan:

Whether you are using Sage or Exchequer, or one of the other industry leading products, ICU have experience in supporting these products alongside others such as practice management systems. All of our services have been designed around feedback from clients which means we only offer what is necessary to give you complete peace of mind.

The ICU philosophy is based on a 5-stage plan which covers everything from the initial consultation and condition survey, to a planned maintenance program, support services and ongoing IT development.  The 5 stages are as follows:

Stage 1 – Condition Survey

Stage 2 – Discuss and Agree Remedial Work Action Plan and Implement

Stage 3 – Implement Remote Access Solution for Support

Stage 4 – Agree and Commence Maintenance and Support Plan

Stage 5 – Future Development

This staged approach gives ICU the opportunity to identify any risk within your business and create a robust plan to deal with it before implementing a maintenance schedule to support ongoing activity.

There can often be a number of different internal and external stakeholders invested in a firm’s IT systems and this can potentially cause issues further down the line. ICU are happy to work with third party suppliers (BT, Virgin, etc.) to ensure all elements of your IT systems are completely secure and supported for the future growth of your business.

For more information on any of these services or to discuss your firms IT needs specifically, contact us now to speak to one of our experienced team.

To keep up to date with the latest IT news and developments, read our blog.

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Derby Office
Friar Gate Studios, Ford Street, Derby. DE1 1EE
Call: 01332 513333