Call: 01332 513333

IT Systems Engineer

Are you looking to further your career in IT? Do you want to work for a company which is small enough for you to matter, but big enough to ensure you can develop and progress? If so then ICU IT could be the company for you! We are pleased to have the scope to offer a position of IT Systems Engineer. The role is Midlands based and predominantly in Derby.

All candidates should not only meet the below requirements, but also have the desire to take their abilities and knowledge to the next level always striving to improve.


Roles and responsibilities: –

– Visiting customer sites to complete IT service requests

– Ensure all actions are logged, managed and maintained via the IT helpdesk

– Prioritise and manage your own workload to ensure the most effective support is provided

– Proactive monitoring, error logging, fault tracking and problem management

– Manage fundamental IT processes such as starter/leaver, equipment and service provisioning


Required attributes or experience: –

– Good communication/customer service skills both in person and over the telephone

– Full UK driving license and access to a vehicle

– Genuine interest in IT

– Excellent attention to detail

– Good problem-solving abilities

– Windows Operating System experience

– Ability to work well under pressure both autonomously and as part of a team


Desirable attributes or experience: –

– 1st line or 2nd line IT support experience

– Networking experience and an understanding of WAN/LAN/WLAN, Routing, NAT, Network diagnostics

– Windows Server (2016/2012 R2/2012/2008 R2/2008) experience (DHCP/DNS/Group Policy/RRAS)

– Exchange Server (2016/2013/2010) / Office 365


Contact with a copy of your CV and covering letter to arrange an interview.

No agencies will be accepted.

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Derby Office
Friar Gate Studios, Ford Street, Derby. DE1 1EE
Call: 01332 513333