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About Us

ICU has a unique approach to providing customers with a complete, professional and confidential IT support service. We specialise in supporting local businesses computing and IT requirements, operating as your own IT department.

Our focus is on helping you improve the efficiency of your business, and ensuring your IT systems meets your business needs.

Technology is forever changing, so it is difficult for businesses to keep up. These technologies can assist in improved efficiency and communications, ensuring networks are safe from viruses and intrusion, and provide peace of mind that important data can be recovered in a disaster situation.

Businesses benefit by having their own IT Department available ‘as and when’ required without having to carry the associated overhead. By employing ICU, we can provide you with all of the services available to larger firms.

We are able to offer a number of flexible commercial solutions to your business, often without the requirement for a fixed term contract. ICU builds professional, confidential, trust-based relationships with our customers and rely on our performance and standard of serviced to secure our future with customers.

At ICU we work across a variety of industries; Solicitors, Patent Attorneys, Accountants, Automotive, Manufacturing and many more. We have a vast knowledge and awareness of the latest software and technology on the market alongside sector specific systems.

Below you can find some of the software packages we often come across.

Legal

MatterSphere is legal matter management software that embeds your client and matter information into every day Microsoft Office environments for increased productivity, greater visibility and improved client satisfaction. ICU currently work with MatterSphere across a number of legal companies, offering full service and support to this specialist software incorporating data recovery and IT disaster recovery.

ICU understand the IT elements of the Solicitors Regulation Association giving you peace of mind.

 Accountancy

The suite of Sage products are well known across many industries. ICU have experience in working with the following Sage products and software:

  • Sage One Payroll is an online payroll service that is HMRC compliant, RTI-ready and used by many small businesses in the UK.
  • Sage One Online Accounting software is perfect for start up and small businesses.
  • Sage Taxation software accurately prepares and files tax returns for business and partnerships.

ICU have supported many start-ups and small businesses with their accountancy software as they have grown over the last 13 years incorporating business continuity management plans and IT disaster recovery.

IRIS is the UK’s market leading provider of business critical software and services to the UK accountancy and payroll sectors. With more than 53,500 companies using IRIS every day to run their businesses, ICU understands the importance of keeping it running. As a significant piece of accountancy software ICU have IRIS experts available to support your business.

Manufacturing

eSTELPLAN is designed to operate in an environment where users demand real-time immediate access to a fully integrated set of corporate databases, which is why ICU have developed a complete IT management service for this industry sector. ICU have developed this to include data back-up, disaster recovery plan and planned preventative maintenance.

Redthorn supply manufacturing control software predominantly aimed at the sub- contract engineering environment and custom build manufacturer. ICU understand the importance of providing IT support to sub-contractors across manufacturing and engineering industries.

Automotive

ADP Autoline drives results for your automotive business; whether you are a franchise or independent, start up to small business. ADP caters for all areas of your business; it can make a great difference in areas of Marketing, Sales, Aftersales, Parts, Accounts and Management. ICU understand how important ADP is for keeping all areas of an automotive business running. This is why ICU offers IT support to businesses to ensure their IT systems and Data are fully supported and meet the demands of the business.

More software we work with

Sophos has made security simple. Sophos offer end-user protection including endpoint, mobile and web security. Sophos enables you to secure your Network with anti-virus, next-gen firewall, Wi-Fi and server protection. ICU have designed a specific service called Planned Preventative Maintenance for all types of systems to promote peace of mind when it comes to your IT systems.

This includes Microsoft server products which cover the entire span of your business. The security and maintenance of your IT infrastructure is paramount to the daily running of your business. This is why ICU have developed a suite of products to support you and your business.

Have the assurance that your computer infrastructure is reliable, trouble free and cost effective with constant monitoring and support by our expert technical IT staff.

Find out how we can help your business, call now: 01332 513333.

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Address

Derby Office
Friar Gate Studios, Ford Street, Derby. DE1 1EE
Call: 01332 513333