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Archive for the Case Studies Category

IT Support Case Study – Dealing With Our Customers: Overseas Satellite Office

IT Support Case Study

ICU is based in the Midlands and we specialise in supporting the IT infrastructures of our clients who are also based in the Midlands. But due to our flexible approach, we were delighted to assist one of our clients with their South African based satellite offices. One of our long established clients with operations across three sites in South Africa asked us to conduct a complete IT […]

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IT Case Study – Midlands Based Building Company

IT Support Case Study

A building company based in the Midlands approached us as their current IT support provider had left them in a mess with the inability to communicate effectively between their support staff based at three different locations and the team in the field. They were unable to email every member of the company and effectively share information and none of their VOIP based telephones worked at the Nottinghamshire […]

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